Operation and Maintenance
Integrated logistics solutions that keep the work environment efficient and develop it to meet the client’s expectations.
Dawam Al Oula
Your trusted partner for facility management and operational services
Quality that sets the standard, efficiency that makes the difference
We create integrated facility management solutions that boost your business productivity and ensure the sustainability of your assets, using the latest global technologies.
An integrated operating system
Our Services
At Dawam Al Oula, we believe that excellence in facility management begins with a deep understanding of each sector’s needs. That is why we offer an integrated system of operational, technical and logistics solutions that ensures the efficiency and sustainability of your facilities. We combine long field experience with the latest digital technologies to meet the expectations of the commercial and hospitality sectors across Saudi Arabia, with full commitment to the highest standards of quality and innovation to ensure a safe and productive work environment that supports the success of your projects.
Core services
Hotel Management
Managing and operating upscale resorts with a professional vision that ensures superior quality and efficiency every time, for your success.
Restaurant Operations
Developing local and international brands with smart operating plans that rely entirely on the language of numbers and results.
Security Guarding
Advanced physical and electronic security solutions to protect major facilities and manage security procedures with precision and professionalism.
Cleaning and Sanitization
Specialised cleaning for offices, façades and cities, with full commitment to the highest international hygiene standards.
Catering Services
Supplying and serving high-quality catering for hospitals, government institutions, major commercial facilities and distinguished establishments.
Technical solutions
Smart Asset Management
Comprehensive round-the-clock maintenance and repair of infrastructure and buildings to strengthen their security and the sustainability of assets.
Energy Management
Modern technical protocols to analyse data, reduce consumption and improve the energy efficiency of facilities and companies.
Landscaping
Designing, installing and maintaining landscapes for public and private spaces with innovative, modern and highly sustainable irrigation systems.
Dawam Al Oula, leadership and innovation in facility management.
About Us
Dawam Al Oula was founded in the heart of Jeddah to provide comprehensive and innovative solutions in operation, maintenance and cleaning for all vital and hospitality sectors in Saudi Arabia. We rely on a specialised team and modern technologies to ensure the quality of our services and the efficiency of your assets, making us the ideal solution for developing your work environment and achieving your complete satisfaction. We are always committed to an outstanding level of service that matches your ambitions, to be the strong pillar that drives the success of your projects and ensures their sustainability.
-
1100 + employees
More than 11,000 employees
-
40 + facilities
Managing more than 20,000 facilities
-
50 + projects
More than 250 clients and projects
-
3 + billion riyals
Managing assets worth more than SAR 50 billion
Partners in success and trust
Our Distinguished Clients
We are proud to put our operational expertise at the service of leading institutions and hospitality businesses that have trusted our ability to make a difference in their facilities. Our relationship with our clients goes beyond providing a service; it is a strategic partnership built on mastery and commitment to create a sustainable and prosperous work environment for every partner.
Drag to browse
A mark of achievement, an impact that reaches the future
At Dawam Al Oula, we believe that true success is measured not only by the services we provide, but by the lasting impact we leave in every facility we oversee. We strive to create an ideal work environment that raises quality of life and strengthens asset efficiency, committed to our responsibility towards our partners and our country.
Supporting Saudi Vision 2030
We work hard to align our strategies with the national vision’s targets by empowering local talent, raising operation and maintenance standards, and contributing actively to a vibrant and prosperous economy built on innovation and excellence.
Contact us
Building a sustainable future
We put environmental sustainability at the top of our priorities, adopting smart solutions for energy and resource management and applying environmentally friendly operating practices that reduce waste and preserve national resources for future generations.
Contact usQuality that sets the standard
At Dawam Al Oula for Operation and Maintenance, we are committed to services built on the highest standards of quality and precision in every detail, from daily operations and facility management to maintenance, cleaning and sanitization. We rely on qualified teams, clear operating plans and continuous monitoring systems that ensure efficient performance and sustainable service. Our goal is not only to meet our clients’ needs, but to deliver a level of service that raises operating standards and gives facilities a safe, organised and professional environment at all times.
Accreditations that reflect our commitment to quality and safety
Dawam Al Oula for Operation and Maintenance is proud to hold ISO 9001:2015 certification for its quality management system and ISO 45001:2018 certification for its occupational health and safety management system, reflecting our commitment to the highest standards in operation, maintenance and facility management, and to reliable, safe services that meet the requirements of our clients across all sectors.
A presence that extends across the Kingdom
Wherever your project is, we are there to serve you.
From our headquarters in Jeddah, the pulse of trade and logistics, we have extended our services to cover all regions and vital centres of Saudi Arabia. This reach has not been mere geographic expansion; it embodies our strategic vision of building a strong, sustainable presence in cities and governorates across the country, allowing us to be the closest partner to our clients, supporting their success and contributing actively to the operational renaissance our country is witnessing through flexible and comprehensive innovative solutions.
We are proud of our ability to reach our partners wherever they are, delivering an integrated system of operation, maintenance and hospitality solutions with the same high standards and exceptional quality we cherish. This excellence is supported by a specialised logistics team and an advanced management system that ensure an immediate response and precise execution down to the finest detail. Our firm commitment to excellence drives us not only to provide the service, but to ensure its sustainability and efficiency, so that we remain the trusted pillar for managing and developing commercial and hospitality facilities throughout the Kingdom.
Words that reflect our partners’ trust in our journey
Your experiences inspire us
Our clients’ satisfaction is the true measure of our success, and these are their sincere words about their experience with our integrated solutions in operation, maintenance and hospitality across the Kingdom.
-
“The asset management and security solutions the company provided us were very professional. Security and cleanliness are at a high level, and most importantly, communication is easy and they pay attention to the small details that matter to residents.”
Noura Al-Otaibi Manager of a residential and commercial complex -
“Working with Dawam Al Oula was a real step change in maintenance quality and response time. Their team truly knows its job and the results are tangible on the ground. Honestly, they have made managing our facilities so much easier.”
Fahad Al-Qahtani Operations manager at a major hotel company -
“Your work in restaurant operation is outstanding; your commitment to time and quality deserves real thanks. The language of numbers you follow has shown us genuine progress in performance. Keep up the great work.”
Fatima Al-Kuwari Owner of a leading restaurant chain
Articles and News
Stay up to date with the latest trends in the Saudi market, our technical articles, and the latest news on our facility management and development projects.
BlogCleaning and Sanitization in Hotels and Restaurants: Essential Practices to Protect Guests and Reputation
In hospitality, cleanliness is not just appearance: it is guests' health, the facility's reputation and its reviews. Learn the difference between cleaning, disinfection and sterilization, and the essential practices for each area of a hotel and a restaurant.
BlogHow to Choose an Operation and Maintenance Company in Jeddah: 7 Criteria Before You Sign
Choosing your operation and maintenance company affects every day of your facility. Here are seven practical criteria to compare offers and choose the right partner in Jeddah and across Saudi Arabia.
BlogPreventive Maintenance for Commercial Buildings: A Practical Guide to Lower Costs and Longer Asset Life
What is preventive maintenance, and why does it cost less than fixing breakdowns? A practical guide for owners and managers of commercial and hospitality buildings to build a scheduled maintenance plan that protects assets and keeps operations running.
BlogThe Road to Sustainability for Commercial and Hospitality Facilities
Technical maintenance is the backbone of any commercial or hospitality facility that seeks sustainability and success. Moving from “repair when it breaks” to…