Privacy Policy
At Dawam Al Oula for Operation and Maintenance, we are committed to protecting the privacy of our website visitors, clients, and anyone who submits a contact, job or supplier registration request. This policy explains how the data provided through the website is collected, used and protected.
1. Information we collect
We may collect certain data when you use our website or fill in one of the available forms, including but not limited to:
- Full name
- Mobile number
- Email address
- Company or organisation name
- City or country
- Type of request or enquiry
- Messages and notes sent through the contact forms
- Job application data such as qualifications, experience and CV
- Supplier data such as commercial registration, supply field and related attachments
2. How we use information
Data provided through the website is used for the following purposes:
- Responding to enquiries and contact requests
- Studying service requests submitted by clients
- Reviewing job applications and contacting suitable candidates
- Assessing requests from potential suppliers and partners
- Improving the quality of our services and the user experience on the website
- Contacting the user when needed about the request submitted
The data provided is not used for any purpose outside the professional scope of Dawam Al Oula’s services.
3. Data protection
We take appropriate measures to keep the data provided through the website confidential and to restrict access to authorised people within the company, so that requests and enquiries are handled securely and in an organised way.
Although we take care to protect information, sending data over the internet cannot be guaranteed to be completely secure, so we advise you not to send any unnecessary sensitive information through the website forms.
4. Sharing information with third parties
Dawam Al Oula does not sell, rent or share user data with third parties for marketing purposes.
Some data may be shared only when necessary with internal departments or trusted service providers who help us run the website or process requests, under an obligation of confidentiality, or where required by applicable laws and regulations.
5. Cookies
The website may use cookies to improve the browsing experience, analyse website performance and understand how visitors interact with its pages. You can control cookie settings through your browser settings.
6. Links to external websites
Our website may contain links to social media platforms or external websites. Dawam Al Oula is not responsible for the privacy policies or content of those websites, and we advise you to read their privacy policies when you visit them.
7. Job and supplier forms
When you submit a job application or register as a supplier, you agree to the use of the data and attachments provided for the purpose of studying your request and contacting you when needed. The company reserves the right to accept or reject any request according to business requirements and internal criteria.
8. Data retention
Dawam Al Oula may retain the data provided through the website for as long as needed to process requests, or for internal administrative and organisational purposes, unless the data owner asks for it to be deleted where this is possible under applicable regulations.
9. Your rights
You have the right to ask for your personal data previously sent through the website to be corrected, updated or deleted, by contacting us through the official channels listed on the Contact Us page.
10. Updates to this privacy policy
Dawam Al Oula may update this privacy policy from time to time in line with the development of its services or the requirements of the website. Continued use of the website after an update is published constitutes acceptance of the revised policy.
11. Contact us
For any question about this privacy policy or how data is handled, please contact us through the Contact Us page or Dawam Al Oula’s official channels.
Dawam Al Oula for Operation and Maintenance
Saudi Arabia